Portfolio
ACDS’s Disability Services
At ACDS we pride ourselves on the personal, client focused and high-quality service that we provide. We follow the NDIS Practice Standards and Quality Indicators in order to maintain excellent results for both you and for us.
Our disability services have been formed from these Standards, so therefore we believe it is not only important to tailor our services to meet your needs but to provide the highest quality services in cooperation with those Standards so you can truly get the most from ACDS and know exactly what you can expect from us.
At ACDS, we would like to make a difference in the lives of those with disability and to make life easier, fairer and to get people involved and participating within their own communities
We will do our best to give you a personal and individualized experience and you will be treated fairly throughout your time with us, choosing to do the things that are important to you. With your help we can continuously work to improve our services to meet your needs and goals
Ways we do this include:
- Delivering services in a way that respects individuals’ personal, gender, sexual, cultural, religious, or spiritual identity;
- Employing and developing a diverse and culturally competent workforce;
- Working collaboratively with disability-specific, mainstream, Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse services to support holistic service delivery; and
- Using a strengths-based approach to identify individual participant needs and life goals, particularly in relation to recognising the importance of family, extended family, kinship, cultural, spiritual, language and community ties.
Advocacy
ACDS fully supports your right to have an independent advocate support you in your interactions with us. If you’d like help finding an independent advocate, speak to one of our staff. Alternatively, you can use the Disability Advocacy Finder, which is available online at https://disabilityadvocacyfinder.dss.gov.au/disability/ndap.
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